Starting Nursery life can be a daunting experience for both child and parent/carer alike. That's why we, the staff at Little Dolphins Day Nursery take the settling in sessions and time at the nursery very seriously. There are always a number of questions that many parents/carers ask. Here are a few of the frequently asked questions....
- Are there set meal times during the day?
Our meal times are: Breakfast on arrival until 9.00am, Mid-morning snack 10am, Lunch 11.30am, Mid-afternoon snack 2pm, Tea 4pm.
- When do the children sleep during the day?
The children are normally put down for a sleep after lunch at about 12pm for as long as each individual child needs. In the baby room children sleep as and when they need it.
- What if my child gets tired during the day?
If your child is tired throughout the day, and with your approval, we will put them down to sleep either in our cots or on our pull out beds with blankets or let them take some quiet time in the book corner. A member of staff will always sit with your child during sleep and quiet time.
- My child has special dietary requirements, How will you accomodate this?
If your child has any special dietary requirements our cook and staff will always cater to your needs. We will always endeavour to give all our children a choice of a wide variety of foods from different cultures.
- My child cannot speak English, How will they understand you?
We have the use of flash cards for children whose first language is not English. We also have words from their language which the staff learn and use to help them to communicate. We ask parents to speak to the staff about their language and help the staff to pronounce certain words.
- How often do the children go into the garden?
It is an OFSTED requirement that all children are taken into the garden every day. We have a large garden at the rear of the property which also has a covered area so the children can play outside in all weathers.
- Is my child entitled to Free Nursery Education Funding?
If your child is 3 years of age they are entitled to 15 hours free childcare per week, the term after their third birthday until they then start school.
- How do I pay for my child's nursery fees?
There are a number of ways that you can pay for your child care fees. You can pay by direct transfer in to the nursery account, childcare vouchers, cash, cheques or credit or debit card. (These do incur further charges - for more details please speak to the nursery manager.)
- Do I have to pay for Bank holidays?
Yes bank holidays do have to be paid for. When you register your child into the nursery you are securing a place within the nursery and not the time that your child attends the nursery.
- Do I still have to pay if my child is ill?
Yes as this secures the place for your child to return to the nursery when they are well again.